DJI Smart Controller
- x1 DJI Smart Remote Controller
- x1 24 W USB Charger
- x1 USB 3.0 Type-C Cable
- x1 Spare Control Stick (pair)
- 5.5-inch 1080p Display
- OcuSync 2.0
- -20℃ to 40℃
- Customized Android system
- DJI Go Share
1. What is an 'ultra-bright' display? What are the differences between this and a normal display?
The DJI Smart Controller provides brightness up to 1000 cd/m2, showing clear details even under direct sunlight and making it an optimal tool for outdoor use. For reference, an average smartphone display offers a brightness of 500-705 cd/m2, and the indoor brightness on a sunny day is approximately 100 to 500 cd/m2.
2. What ports does the DJI Smart Controller have?
An HDMI port (that supports 4K video output), microSD card slot, a USB type-C port, and a USB-A port. Through these ports, you can output video, insert a microSD card, charge the controller, and more.
3. Does the DJI Smart Controller have a speaker and microphone?
4. Can the DJI Smart Controller's brightness be adjusted manually or automatically?
The brightness can be adjusted both ways. When Auto mode is enabled, the DJI Smart Controller will automatically adjust its brightness using a built-in light sensor, making it optimal for the human eye according to the surrounding environment.
5. Can the DJI Smart Controller be connected with Wi-Fi or Bluetooth?
The DJI Smart Controller can be connected to Wi-Fi networks/hotspots and Bluetooth.
6. Does the DJI Smart Controller have customizable buttons?
No. You cannot customize the DJI Smart Controller buttons. However, we have designed a series of shortcut button combinations based on user habits for more efficient control and better user experiences. Please refer to the user manual for more details.
7. How can I update the DJI Smart Controller and the apps installed on it?
The DJI Smart Controller's system can be updated either by connecting to the internet or a computer with DJI Assistant 2 downloaded from the official website. Apps can be updated along with the system or by connecting to the internet.
8. What should I do if the signal strength is too weak for video transmission?
Check your surroundings for potential interference factors and then adjust the orientation of your antennas to enhance signal strength.
9. How can I transfer files with the DJI Smart Controller?
You can use a microSD card or the built-in Go Share function to transfer files. You can also transfer files by connecting the DJI Smart Controller to a computer (non-Mac) and selecting "Transfer Files" from the Smart Controller menu.
10. What is the SRE function?
By enabling the SRE function, image display will be automatically enhanced and optimized so that content is still clearly visible even under direct sunlight.
11. What is the difference between the DJI Smart Controller's built-in DJI GO 4 app and the normal DJI GO 4 app?
The built-in DJI GO 4 app has been optimized for use with the DJI Smart Controller. Both the built-in DJI GO 4 app and the standard DJI GO 4 app will be simultaneously updated.
12. Can I install third-party apps on the DJI Smart Controller?
Yes. You can download third-party apps through the built-in browser or install APK files from a microSD card. (DJI will not be liable for any permission or safety issues resulting from use of third-party apps. If an installed third-party app prevents you from enjoying optimal use of your controller, we suggest you remove the app or restore the controller to the original factory settings.)
13. Does the DJI Smart Controller support quick charging?
Yes, it supports QC2.0 quick charging via the type-C port at the bottom of the controller.
14. What are the functions of the microSD card and its slot?
You can expand the controller's storage with an extra microSD card and transfer the downloaded files from the controller to the microSD card. You can also view photos and videos saved in an aircraft's microSD card on the DJI Smart Controller.
OUT OF STOCK. TAKING PRE-ORDERS. FIRST COME, FIRST SERVED.
Orders are usually dispatched on the next working day after your payment is received.
When will I receive my order?
We are able to offer Free Next Day Delivery on certain products. However, delivery typically takes 2-5 working days after your order is received. We normally mention how long a delivery for an item will take on the product page. If you are unsure, please email us [[email protected]] or call us [0800 832 1174]
How much does it cost to ship?
We offer FREE Delivery to the UK address. There is a fee associated with international orders going outside of UK.
What happens in case of a damage?
If your item gets damaged in transit, please contact us immediately and we will resolve the issue. Please save all packaging materials and damaged goods, as it will be used for filing a claim.
You can return an item back to us within 60 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. The item must also be in the original packaging. Merchandise goods that have been used such as t-shirts are exempt from being returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Please contact us at [email protected] to process your return and we will provide you with our UK address to send your items to.
There are certain situations where only partial refunds are granted (if applicable):
- Drones with obvious signs of use.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 60 days after purchase.
REFUNDS (IF APPLICABLE)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved (which is mostly the case), then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 5 - 10 working days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first contact your bank and explain that you are expecting some funds. There is often some processing time before a refund is officially posted on your account.
If you’ve done all of this and you still have not received your refund yet, please contact us via phone or email.
SALE ITEMS (IF APPLICABLE)
Only regular priced items may be refunded, unfortunately items bought on a sale cannot be refunded.
EXCHANGES (IF APPLICABLE)
If you need to exchange an item, please contact us via phone or email and we will provide you with an address to send the items back to.
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should send us an email at [email protected] and we will provide you with an address to send the items back to.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable [unless there was a fault from our end]. If you send an item back to us without appropriate shipping, any incurred charges by us as a result of this returns will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item worth over £40, we recommend that you using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.