Shipping Policy

How much does it cost to ship?

FREE Delivery to any UK address; no matter the size.

The standard free delivery is available for all orders through our site. If the item is in stock and in our warehouse, your item will be dispatched within one working day.  However,  you can opt for Next Day Delivery at checkout. The cut-off time for same day dispatch is 1pm. 

There is a fee associated with all International orders going outside of United Kingdom. Unfortunately for orders outside of the UK, Dronescend is not responsible for any customs and taxes applied to your order.

 

When will my order be dispatched?

Orders are usually dispatched within one working day after your payment has cleared. If you choose Next Day Delivery at checkout, your order will be dispatched on the same day (applies on Monday - Friday only). The cut-off time for same working day dispatch is 1pm. In case of a pre-orders, it will be dispatched once we receive the stock in our warehouse.

 

When will I receive my order?

Once an order is shipped from our warehouse, you can expect it to arrive within 1-5 working days from the date of dispatch. If you have any questions, send us an email or call 0800 832 1174.

 

What happens in case of a damage?

If your item gets damaged in transit, please contact us immediately and we will resolve the issue. Please save all packaging materials and damaged goods, as it will be required for filing a claim with the courier company.